F A Q
How do I order my website?
Call us now on 01823 283046. We will tell you everything you need to know about how to order the website you want. We recommend that you take this opportunity to send us photos, brochures or anything else you may think is relevant for your new website.
Do I receive an email account?
Yes, we will give you an email address relating to your business' web address, for example, if your domain name is 'www.davetheplumber.co.uk,' you will be provided with an email address of 'info@davetheplumber.co.uk.' However this email address will only be redirecting to an existing email account that you provide us with - we do not host email accounts.
Do I have to pay for a domain name?
No. This is included within the prices stated.
I already have a domain name, are you able to use it?
Yes, this shouldn't be a problem. You will still receive your free domain name from us - this will make it possible for your existing domain name to link to your website on our server. If you want us to host your website, you will need to redirect your existing domain name to point to your new website.
As only you have access to your existing domain name, (i.e. username and password), you may be required to contact your domain name provider to redirect your domain name. Some domain name providers have a control panel that will allow you to manually redirect your domain name, in which case, you are able to carry out the action yourself.
How do I make a change to my website?
Call 01823 283046 and ask for Jim or Cath. It is recommended that you have a clear idea of what change(s) you wish to make. We will need to assess the amount of work that is required for your specific change(s) to give you a quote on charges incurred.
What happens after my 1 year hosting is up?
When your year's free hosting is up, you will receive an offer from us to renew your website hosting for another year at a reduced rate - this is currently £15. You may choose not to take up our offer and transfer to another hosting company for them to host your website if you wish.
If I buy a website from you do I own it? Will I get to keep it if I want to change hosts?
Yes. Once the website is completed and fully paid for, it is yours. If you want to host your website elsewhere after a year, you can do so.